About Us

---

 The frustration was universal. Another important meeting derailed by video conferencing issues. Another IT professional pulled away from critical projects to help get a meeting started for the users. Another 15 minutes lost while everyone waited for technical support to arrive.

We knew there had to be a better way.

In today's hybrid workplace, AV technology should enable collaboration, not hinder it. Yet studies show that technical issues disrupt up to 24% of video meetings, with IT teams spending an average of 15-30 minutes per incident helping users in conference rooms. This creates a lose-lose situation: meeting participants waste valuable time, while IT professionals are constantly pulled away from strategic projects.

Remedy AI was born from this challenge. We've created a patient, knowledgeable AV expert that's available 24/7 in every conference room across your entire fleet. Through advanced AI technology, Remedy AI can:

• Directly control room systems remotely through a conversation with an end user
• Guide the user on using their computer to connect to room systems.
• Escalate AV failures to IT with detailed diagnostics

For meeting participants, this means immediate solutions without waiting for support. For IT teams, it means finally focusing on IT strategic initiatives instead of routine AV troubleshooting. And for organizations, it means smoother, more productive collaboration without interruption.

With Remedy AI, every conference room has a dedicated AV expert standing by, ensuring technology enables your meetings instead of disrupting them.